The ways we support player payments
Our cashier accepts card payments, electronic wallets, bank transfers and Bitcoin for both payments in and payouts out. We publish clear limits, fees and processing times so you can select a method that suits your bank account and preferred currency. Members seeking learn more should compare payment speed, accepted currencies and account-check requirements prior to depositing.
| Payment method | Example minimum amount to deposit | Usual processing period | Fee |
|---|---|---|---|
| Debit or credit card | 10 EUR | Instant to 2 business days | Free |
| E-wallet | 10 EUR | Instant to 24 hours | Free |
| Bank wire transfer | 50 EUR | 1 to 3 business days | Free |
| Bitcoin | 0.0002 BTC | Network-dependent | Network fee applies |
Cards and electronic wallets provide the fastest access to our games, while bank transfers are better suited to higher transactions. Bitcoin deposits depend on on-chain confirmations, and the network fee is individual from any amount credited to your casino balance.
The stages of deposits and withdrawals with us
Each deposit begins once you pick a payment option and confirm the amount displayed in your gaming account. We match your payment reference to the transaction, apply the method’s limits and add the funds to the balance after approval. Sending a bank or blockchain carry does not make it a completed deposit while it remains pending.
| Payment stage | What happens | Status |
|---|---|---|
| Request | You choose the method and enter the payment details. | Created |
| Confirmation | The payment provider confirms the transfer or blockchain transaction. | Pending or completed |
| Balance review | We check the amount, reference and account status. | Approved or under review |
| Withdrawal request | You select a permitted payout method and confirm the request. | Requested |
| Payout release | We complete internal checks and release the withdrawal. | Processing or paid |
Withdrawals follow the same order in reverse: request, account review, provider processing and payment release. Internal checks may be completed before funds are sent, so the casino status can shift from requested to processing while the external move is still pending.
Account checks and verification
Our payment team may request verification when the account details, device information or payment records do not align. Transactions outside the method’s usual pattern may also be reviewed. Consistent name, address and payment account information helps us handle payments in and payouts out without unnecessary delays. A careful assessment of «learn more» includes checking the published conditions before making a choice.
- Use a payment method registered in your own name.
- Confirm that your contact details are current.
- Keep the transaction reference until the payment has been completed.
- Contact support if a transaction remains pending beyond the published processing window.
The level of verification is based on the payment and account standing. We do not count a failed check as payment completion or release funds while a required review remains pick. Our player help team can explain the status of a specific request.
Payments and bonuses
Bonuses are attached to the player balance under the offer’s disclosed terms, and any required deposit must reach the required amount before a reward becomes withdrawable. A promotion may specify a smallest deposit, a qualifying payment option or a wagering requirement. We do not assume that each available channel qualifies unless the offer says so.
Limits on withdrawals can also affect how a promotional balance is released. When a bonus has completed its wagering conditions, the eligible amount moves into the cashable balance and can then follow our regular payout checks. Our promotions page lists the terms linked to every active promotion.
Payments on mobile
Mobile banking, cards and e-wallets let you manage deposits and cashouts from a compatible phone or tablet. The payment flow changes according to the provider: you may approve the carry in a banking application, complete card authentication or confirm a digital wallet session. Our player help team will never ask you to provide details of the card by message.
Maintain a stable connection when confirming a payment, and wait for the provider to confirm submission before closing its screen. Although our player account logs the request, successful submission does not ensure that settlement will be immediate. Final processing stays subject to your bank, wallet or blockchain network.
Payment security
We encrypt payment pages and partner with conventional payment providers that use their own authentication measures. Although these measures reduce unauthorised-access risks, every transfer carries some risk. Check the destination details before approving a transaction, especially when using a saved bank account or digital wallet.
Our team never asks for your full card number, PIN, password or recovery phrase as a condition of releasing a withdrawal. Do not reply to any message that appears to be from us and requests sensitive payment details. Use the support channel in your registered account to report the message and confirm whether the transaction was completed.
Support and payment records
The help team can confirm the status of a deposit, provide details about a pending withdrawal or help discover a missing transaction reference. Please supply the registered email address, payment method, approximate amount, date and transaction ID. This allows us to identify whether the issue is an incomplete request, a provider delay or an internal account review.
Transaction histories and account statements document credits, withdrawals, fees and adjustments. Store these records to support your own bookkeeping and tax requirements. The balance on the account page represents the amount currently available, and pending transactions appear separately until they receive a final status.
Our casino payment service
Flexible payment options, transparent transaction stages and dedicated support for deposits and withdrawals are combined on our casino platform. Choose the option that suits your required speed, amount and currency, and review the related limits before confirmation. Requests are processed in the order required to maintain security and account accuracy, and our player help team can provide status updates.